Usually people have some questions when it comes to hiring a car especially if it is their first time doing so. Below we have answered some important questions that we feel you should know, in order to put your mind at ease, they are basic questions that you may not have thought about but will benefit you when it comes to booking the car.

> Can I take a vehicle to a different state?

Generally it will depend on the company, but in most cases you are permitted to cross US borders, however additional breakdown coverage and insurance may be required.

> How old do I need to be to rent a car?

This depends on the company, the country and the type of car you wish to hire. However the usual age is 25, but some companies will require you to have had your licence at least one year and you may need to pay an additional young driver surcharge if you are under 25 years. Also note some companies will not rent to people older than 71 years.

> Do I need my driver’s licence when I pick up the car?

Yes; it is necessary to have your drivers’ licence when picking up the car. You will also need your credit card as proof of payment.

> Do I need an international drivers’ licence when renting abroad?

In the United States of America your original drivers’ licence will be sufficient. However if you have a licence that is for instance Japanese (not written in Roman characters) then you will also need an international drivers’ licence.

> Are there any fees for modifying booking details or for cancelling a booking?

Normally you can cancel your booking up to 24 hours prior to pick up without incurring any charges. However, be sure to read the booking terms and conditions before confirming your booking, as modification fees may apply.

> What documents do I need when I pick up the car?

When picking up the car be sure to bring the following documentation.

- Drivers’ license
- Your credit card (please note that some types of cars require two credit cards)
- Additional identification, such as a passport, may also be required.
- For online bookings a copy of the email confirmation will be required.
If you are travelling with children under two years, then you will need a car seat or child restraint, sometimes the hire company can arrange one for you at a cost but you need to let them know.

> What insurance cover is included in the price quoted?

This totally depends on the company, however the quote will normally include third party cover, vehicle damage cover and vehicle theft cover. This is equivalent to fully comprehensive cover although an excess does apply. When picking up the car you can select to purchase additional products to reduce this excess. You may also like to insure yourself against personal accident.

> Does Insurance cost extra?

Your rental quote will include some basic insurance. However you can purchase additional cover to ensure you are fully protected. You will be informed of the price when picking up the car if you decide to take our any extra cover on the day.

> Can another person drive the rental vehicle?

In most cases yes. However they will need to meet the minimum age requirements and present a current drivers’ license and credit card. Take into account that there may be a surcharge for additional drivers, depending on the company you hire from.

> Are there mileage limits?

The majority of rental rates offer free unlimited mileage, but remember some companies may have a limit and charge you extra if you go over the mileage limit.

> Will there be petrol in the car?

It is quite standard that the car will come with a full tank of petrol; however this may vary between companies.

> What happens if the car gets damaged?

It is necessary when you pick up the car to do a check or inspection with the agent and record any damages even if they are minor on the rental agreement. When returning the car the agent will do a full inspection to see if any damages have occurred while you have been driving. If the car has incurred damages then you will need to pay the cost of repair up to the replacement of the car, unless you are covered for collision damage waiver, in which you will only have to pay an excess.

> Do I need to refuel before returning the car?

There are a few options available but again this depends on the company, so double check this when you pick up the car.
The easiest and probably most economical option is to re-fill the car close to the drop off point.
You can pay the company upfront for a full tank, and then bring the car back empty. But if you do not use a full tank then you will not be credited for what is left.

> Can I modify the rental period?

Generally you can modify the reservation details before the pick-up date. Changing the reservation details may incur a fee or your quote amount may change.

www.cheapcarhireUS.com.au